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    Enhance your telephone system
    using the power of software
    Explore our solutions and learn how we can
    enrich your communications
    Vurella - Specialists in Computer Telephony
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    Voice Recording Solutions
    Store your phone calls using our call recorder
    which can record VoIP, SIP and TDM Trunks
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    Contact Center Wallboard
    Monitor the performance of your call center
       Display multiple call statistics
       on a large screen monitor or via your browser
       both visual & audible alerts
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    Screen Popping & CRM Integration
    Know who's calling before you answer the phone, and
    automatically pop a CRM record when dialling out
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    Click to Dial from your PC Screen
    Highlight a number and dial out automatically by using our
    floating dial button or designated control keys

TELEPHONY SOLUTIONS

Our solutions are geared towards enhancing your telephone system by offering the features and functionlity that does not come as standard. We can even develop bespoke solutions to fit your requirements.

PRODUCTS

For more detailed information on our products, take a look at our online brochure.
CALL RECORDING
  • VoIP, SIP & TDM Recording
  • PCI Compliant & Encryption
  • On Premise & Cloud Editions
  • Extension Side Information
  • Search, Playback, Notes & Email
WALLBOARD
  • Display Multiple Call Statistics
  • Monitor One or Many Queues
  • Combined Summary Queue
  • Audible & Visible Threshold Alerts
  • Browser or Large Screen Display
TELEPHONY CLIENT
  • Click to Dial From Anywhere
  • CRM Integration & Screen Popping
  • Pause & Resume Recording
  • Wallboard Alerts
  • Bespoke CTI Integration

BROCHURE

Our digital brochure contains a comprehensive breakdown of the features & functionlaity available from each of our products.
We also have an ongoing development roadmap and are constantly adding new functionality to our products. If you don't see what you're looking for it's likely that we're already working on it, so why not give us a call to discuss your requirments

TELEPHONY INTEGRATION

If our products don't quite meet your requirements we can modify them to fit, or if you want something entirely bespoke we also have and experienced development team that build it for you.

Tailored Dial Button

Integrated with your contact database

Our vCONNECT product allows you to dial from anywhere, however, some of our clients prefer to incorporate a dial button into their chosen CRM. Whether it's an off the shelf package or your own bespoke solution, we can assist in connecting your CRM to your telephone system.

CRM Integration

We can pop your Bespoke CRM

We've connected our software to many CRM packages using the API's available, However, if you have a bespoke contact management solution, we can work with your developers to connect your software with your telephone system, we don't even need access to your database.

Cloud Solutions

Add communications to your cloud software

Why not add telephony to your cloud software portfolio. We can develop one off solutions at a fixed cost or work with you to provide plugins that you can license in accordance with your software.

iOS & Android Apps

Add mobile apps to your portfolio

We have iOS & Android developers who can build mobile apps specifically for your organization, or work with your development team to extend your software so that it can be accessed from a wide range of devices.

Bespoke Software

Developed to your specification

Maybe you have a specific requirement and are looking to develop a bespoke solution to sell as part of your channel. We have a great deal of experience and can build bespoke software according to your design.

Our team has already built and provided software to many prestigious and growing businesses, and over many years have built a wealth of knowledge that we are happy to share and will often help to refine your ideas.

CONTACT

3 The Drive Great Warely, Essex, CM13 3FR, United Kingdom.
Website
www.vurella.com
Telephone
+44(0)203 0960 788